FAQ

Are C.T.B.A balls bat friendly?
Yes, all C.T.B.A bowling machine, Select Match and C.T.B.A men’s, women’s, junior balls are bat friendly. We have worked closely with our suppliers for many years to develop the ball centres and construction that we use today.

How can I pay for my order?
We accept Paypal and Direct Deposit(For all clubs, schools, coaching clinics and returning customers that do not wish to use Paypal please call Ian 0408506060 or EMAIL US to order via Direct Deposit using online banking).

How do you send balls and training products?
We send most of our orders through Australia Post Express Network(Next day delivery) where possible. C.T.B.A does not make money from postage; we endeavour to keep all postage costs as cheap as possible. Catch bats and target stumps are sent via Aust post parcel Not express due to cost.

How much does postage cost?
For all ball orders a flat postage rate of $14.40 for the 1st six balls will show on your order. After the first six balls a discounted postage rate is charged depending on your quantity, this will automatically update in your cart.

Why won’t the cart let me order my required quantity?
The cart will only allow you to order the quantity we have in stock. All low stock products are on order and will be replenished shortly.

How long will my order take to arrive after completing?
We use Express Post within Australia; your order will take 1 – 3 business days for all Australian destinations. If we cannot send Express Post to your destination we will contact you to let you know.

Orders received before 9.00am AEST are despatched on the day of the order.(Mondays and All Australian pubic holidays and weekends excluded).

Due to volume of orders over weekends(Saturday and Sunday), all orders placed from Friday 9.00am AEST will be posted the following Tuesday.

Orders received after 9.00am AEST will be despatched on the following day.(Fridays and All Australian pubic holidays and weekends excluded)

All online orders are dispatched within 24 hours.(Fridays and All Australian pubic holidays and weekends excluded)

For Overseas destinations please see below for Destination Time.
New Zealand, 4 – 8 days.
Fiji, 4 – 10 days.
UK, 7 – 14 days.

Catch bats and target stumps are sent via Aust post parcel Not express due to cost.

Where can i buy C.T.B.A balls and training accessories?
C.T.B.A balls and training accessories can be purchased direct from this website or through any of our Australia wide distributors listed on the C.T.B.A Distributors page. www.crickettrainingballs.com.au/c-t-b-a-distributors

Any business advertising C.T.B.A balls that is NOT listed on our Distributor page is using Unauthorized images and DO NOT stock or supply our products.